My account was just banned and I have absolutely no clue why. I've been using Grindr for... who knows how long. My account was just banned and I'm now waiting for customer service to get back to me so I can (hopefully) find out why and dispute the issue. I have no problem falling in line with the community guidelines - I had no idea I was even breaking them if that's the case, or if I was reported by a user I still have no clue why.

Grindr - is there any reason for this draconian level of enforcement? I've Googled around and I see I'm not the only one in this predicament.

From a customer service perspective this is beyond appalling and I wish you guys would do better. You're not exactly doing any justice for the community with this sort of virtual law enforcement.

Imagine being pulled over by a cop for having a tail light out (that you didn't know about) and being arrested and sent to jail.

This is what this is.

If you are going to BAN someone’s account you could at least provide some evidence as to why the account was BANNED. Just simply banning a customer is straight up poor customer service. I can come up with a few ideas in my head as to why I was banned but it would still be nice to know why. And furthermore there is an extreme double standard on your site when it comes to several issues. Mainly profile photos and profile text. Some guys get to put up whatever slutty pics they want clearly showing ass and cock and then my pics get flagged and reported for the most ridiculous stud. Your site it overly hypothetical. THE END

I have heard that Grindr began banning accounts from someone I personally know who worked at Grindr. The banned my account because I supposedly was discussing the use of drugs. Also that I was soliciting prostitution and promoting violence. When I read that Immediately wrote an email to help/cust. serv and asked them for proof that I did these things. I received a reply saying that I violated Customer Guidelines and nothing else. I again wrote to them specifically to show me proof because I did no such thing. There were a total of 8 emails demanding proof. To this day, nothing. I’ve been advised that a complete ban will not be lifted. What do I do?

So recently I got banned from grindr. After using Grindr for years I recently got banned. i believe it was due to being reported for believing in a fake profile as the same day of the ban a blank profile accused me of this. After getting banned I was asked to provide a photo of me and my email on paper which I did and got unbanned. No longer than 24hrs later was banned yet again. This time is no explanation and told it won’t get undone. Out of curiosity I tried making a new account with an previous email not associated with grindr only to get banned instantly without even being able to make an account. I find it atrocious how I can now never log in or even Make a new account due to doing nothing wrong whikst there are accounts dedicated to full nudity, prostitution and drugs that stay up. Yet I am not even allowed to make a new account with a new email on my phone. My friend even tried logging in on my phone and it wouldn’t let him. So my phone is banned from ever using the app? I would like to request to be personally contacted over this problem and for it to get fixed. I find it atrocious that I can never make a grindr account again on my phone whilst having done nothing wrong after using the app for years.there should also be a contact phone number to deal with these things. Not a copy and pasted automatic response.