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Thanks for using Grindr! We’re constantly looking to improve your experience and would love to hear how we can achieve that.

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  1. Give users a warning or reasons for banning.

    My account was just banned and I have absolutely no clue why. I've been using Grindr for... who knows how long. My account was just banned and I'm now waiting for customer service to get back to me so I can (hopefully) find out why and dispute the issue. I have no problem falling in line with the community guidelines - I had no idea I was even breaking them if that's the case, or if I was reported by a user I still have no clue why.

    Grindr - is there any reason for this draconian level of enforcement?…

    255 votes
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    44 comments  ·  Moderation  ·  Flag idea as inappropriate…  ·  Admin →
  2. Don’t ban people’s profiles with no explanation as to why they are banned.

    If you are going to BAN someone’s account you could at least provide some evidence as to why the account was BANNED. Just simply banning a customer is straight up poor customer service. I can come up with a few ideas in my head as to why I was banned but it would still be nice to know why. And furthermore there is an extreme double standard on your site when it comes to several issues. Mainly profile photos and profile text. Some guys get to put up whatever slutty pics they want clearly showing ass and cock and then…

    31 votes
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    0 comments  ·  Moderation  ·  Flag idea as inappropriate…  ·  Admin →
  3. Profile keeps going blank

    Profile bio , settings keeps going blank every few days.
    Headline, pics, stay on, just the rest of the profile goes blank.

    15 votes
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    8 comments  ·  Moderation  ·  Flag idea as inappropriate…  ·  Admin →
  4. Ban screen should state the violation

    Inhabilitaron mi cuenta, pero no sé qué pasó. Apareció un mensaje informándome que violé los Términos y condiciones, pero no dice cuál.

    69 votes
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    79 comments  ·  Moderation  ·  Flag idea as inappropriate…  ·  Admin →
  5. Sound settings

    It would be good if turning off the sound actually turned off the sound.

    82 votes
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    7 comments  ·  Moderation  ·  Flag idea as inappropriate…  ·  Admin →
  6. Block with one tap, and go to next profile after block

    Now that it's easy to unblock someone that you accidentally blocked, please bring back the one-tap block button, and after the block, send me to the next profile. Right now it takes 3 taps to block each person, and each time we're returned to the thumbnail screen. It's very inefficient.

    23 votes
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    1 comment  ·  Moderation  ·  Flag idea as inappropriate…  ·  Admin →
  7. Can you allow a option to be selected if the person drives or not.

    This would help a lot. Because people will say “your place” but they don’t drive!! That’s annoying!!

    9 votes
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    1 comment  ·  Moderation  ·  Flag idea as inappropriate…  ·  Admin →
  8. Sound off

    This version of grinder sound is audible while sending messages even notification and sounds are off in setting

    43 votes
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    1 comment  ·  Moderation  ·  Flag idea as inappropriate…  ·  Admin →
  9. 41 votes
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    2 comments  ·  Moderation  ·  Flag idea as inappropriate…  ·  Admin →
  10. Explain why I got banned

    Please tell me what I did wrong so I don’t do it again. I think they should worn you when you are about to get banned or at least give you a worning give you a chance

    7 votes
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    0 comments  ·  Moderation  ·  Flag idea as inappropriate…  ·  Admin →
  11. account and device banned

    my account and device is banned! totally unfair.. on twitter so many people are saying the same thing, by banning accounts and devices you are driving people to leave the app and join a new one! please fix it

    6 votes
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    0 comments  ·  Moderation  ·  Flag idea as inappropriate…  ·  Admin →
  12. Banned people

    You guys need to, have to talk to people that you guys banned, because can be for a misunderstanding, can be because that person don't know how to communicate because the language barrier, I think tou have to talk to people to really understand what happened.

    6 votes
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    0 comments  ·  Moderation  ·  Flag idea as inappropriate…  ·  Admin →
  13. Block someone after they block you

    A lot of users play games, then block you. How about an option to block them as well, AFTER they block you? This way they can't unblock you and then start again with a new pic or profile.

    6 votes
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    2 comments  ·  Moderation  ·  Flag idea as inappropriate…  ·  Admin →
  14. Settings don’t stay

    My settings do not stay, i.e, Discreet app icon and PIN

    5 votes
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    2 comments  ·  Moderation  ·  Flag idea as inappropriate…  ·  Admin →
  15. People Banned

    I have been on Grindr for several years never broke any of the community standards always gave them good ratings and was banned

    5 votes
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    0 comments  ·  Moderation  ·  Flag idea as inappropriate…  ·  Admin →
  16. Banned Account

    I have heard that Grindr began banning accounts from someone I personally know who worked at Grindr. The banned my account because I supposedly was discussing the use of drugs. Also that I was soliciting prostitution and promoting violence. When I read that Immediately wrote an email to help/cust. serv and asked them for proof that I did these things. I received a reply saying that I violated Customer Guidelines and nothing else. I again wrote to them specifically to show me proof because I did no such thing. There were a total of 8 emails demanding proof. To this…

    4 votes
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    1 comment  ·  Moderation  ·  Flag idea as inappropriate…  ·  Admin →
  17. Please fix the scrolling issue for the inbox!

    Please stop the inbox from auto-scrolling back to the top. When I am searching for an older chat log, I can only scroll down about 20-30 chats before it jumps back to the top of the list. Even if I keep a finger on the screen, it will eventually take me back. It's a lot like when the profile feed refreshes and you are taken to the beginning of the list.

    Side suggestion: fix it quickly!

    8 votes
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    0 comments  ·  Moderation  ·  Flag idea as inappropriate…  ·  Admin →
  18. Banning accounts

    So recently I got banned from grindr. After using Grindr for years I recently got banned. i believe it was due to being reported for believing in a fake profile as the same day of the ban a blank profile accused me of this. After getting banned I was asked to provide a photo of me and my email on paper which I did and got unbanned. No longer than 24hrs later was banned yet again. This time is no explanation and told it won’t get undone. Out of curiosity I tried making a new account with an previous email…

    27 votes
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    8 comments  ·  Moderation  ·  Flag idea as inappropriate…  ·  Admin →
  19. I have a stalker who keeps catfishing me. Verify profiles

    Use a photo / hand gesture recognition thing. Or maybe unique email address log ins? Something to stop him. My stalker has been himself and three other accounts now too. You never know who he is because he doesnt have a pic and sends fakes. I'm scared for my safety as it's a bit creepy. I've totally come off grindr now.

    4 votes
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    0 comments  ·  Moderation  ·  Flag idea as inappropriate…  ·  Admin →
  20. 95% of people arent real

    There hasnt been a day that I have wasted my time, my money, I've spent all day and all night before on nothing but fake robots and people that are almost like they sit at the computer and respond to people, this is not fair... you're going to end up losing all of your customers because of this, thanks.

    3 votes
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    0 comments  ·  Moderation  ·  Flag idea as inappropriate…  ·  Admin →
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