I have to say, I lost my chats for the second time this year and it very annoying. There must be a better way to set it up so that the chats dont get lost. I don't think I'm unlike the average user and I do make a point to backup when asked. But when restored, my backup was from may 16, which is over 6 weeks ago and it restored (drum roll please) zero chats. So, I think I'm actually better than that about backing it up, but there's no good reason that loosing chats should be such a problem in the first place. This area needs some significant improvement. There is no clear reason that the chats were lost in the first place.
I have to say, I lost my chats for the second time this year and it very annoying. There must be a better way to set it up so that the chats dont get lost. I don't think I'm unlike the average user and I do make a point to backup when asked. But when restored, my backup was from may 16, which is over 6 weeks ago and it restored (drum roll please) zero chats. So, I think I'm actually better than that about backing it up, but there's no good reason that loosing chats should be such a problem in the first place. This area needs some significant improvement. There is no clear reason that the chats were lost in the first place.