Give warnings of any violation
After being a long-standing user of Grindr, making use of all it has to offer in a respectful and honest way, two days ago my account got randomly banned. No warning. My profile had not changed and in my mind did not overtly break the guidelines. I would like warnings on such drastic action please...as this would help users to rectify any unintentional violation of Grindr‘a rules or guidelines. Removing a users account immediately without warning wipes away the access to a supportive network of people that user has come to know and trust. It also isolates the user at a time when vulnerabilities are at their highest. In fact, in my case, it left me in potential danger as I was meeting with a person from the app and was on my way to meet them as my account got banned. I was traveling far to meet this trusted person. The removal of my account stopped me messaging this person. At that point, I was in a vulnerable position in an unknown place unable to seek help and reassurance from the grindr user I had come to trust. To my original point, please give warnings if a user inadvertently breaks the rules as simply removing them does not help anyone. Users need to know the errors in order to change behaviour whilst using the app.
It’s amazing that this is still going on. They’ve said they completed it but nothing was.
I’d also like to add: grindr now blocks devices not email addresses so I can’t even start a new account to reconnect with anyone I’ve grown to trust nor maintain my support network I’d spent years forming.