Give warnings of any violation
After being a long-standing user of Grindr, making use of all it has to offer in a respectful and honest way, two days ago my account got randomly banned. No warning. My profile had not changed and in my mind did not overtly break the guidelines. I would like warnings on such drastic action please...as this would help users to rectify any unintentional violation of Grindr‘a rules or guidelines. Removing a users account immediately without warning wipes away the access to a supportive network of people that user has come to know and trust. It also isolates the user at a time when vulnerabilities are at their highest. In fact, in my case, it left me in potential danger as I was meeting with a person from the app and was on my way to meet them as my account got banned. I was traveling far to meet this trusted person. The removal of my account stopped me messaging this person. At that point, I was in a vulnerable position in an unknown place unable to seek help and reassurance from the grindr user I had come to trust. To my original point, please give warnings if a user inadvertently breaks the rules as simply removing them does not help anyone. Users need to know the errors in order to change behaviour whilst using the app.
07bji8 0i7hjy commented
I don't know what and who decides a violation, but usually it has nothing to do with Grindr. I think Grindr is caught in the middle between you and your enemies u built up on grindr.
Cristian Andrés Macias Ruiz commented
A mi me paso eso de las tarjetas de regalo y de pronto al herir los sentimientos del estafador hizo que me bloqueran, que injusto, si todos nos unieramos y le llamaramos mas la atencion a los de grindr de pronto se tomarian esto mas enserio
Cristian Andrés Macias Ruiz commented
Yo tambien opino igual que tu, a mi me la bloquearon y no me han dicho porque razon y que fue lo que hice mal y yo la uso gratis porque desafortunadamente no cuento con los pribilegios que otras personas tienen para pagar una mejor experiencia en grindr y en grindr dicen que todos por igualdad pero a los que no pagamos nos dejan a un lado y los que si pagan son los mas privilegiados deberia ser por igual, me refiero em atender las quejas o demandas de los que no tenemos como pagar
I’ve had my account banned I don’t know why. Grindr is participating in bullying because they are protecting those the ones that banned me. I don’t know who banned me I’m thinking maybe I was rude responding to what I thought to a bot before deleting the conversation or I was a bit too firm with a scammer because i wont be purchasing gifts cards not today not ever!!! Maybe scammer got mad I hurt his feelings either way i was banned.
dalg thon commented
i had my account banned for what reason idk and when i asked this moderator "rose" said that i am not able to give out any information as it is private to grindr only. i want to know what i did and they will not communicate at all. i believe that warning should be a giant step in the direction of grindr and looking into their "moderators" that look into unbanning accounts
John Ray commented
I agree having a similar experience, not traveling but it is a headache to get "unbanned" but even when you do "apologize for breaking community guidelines" that is bullshit because I didnt even understand what my violation was so I could not make the same mistake again. I have been banned twice and had to beg forgiveness for violating guidelines but never been told what I exactly did that got me banned. "One more and it's permanent" doesn't allow me to be sure I don't do it again, it just sets me up to have to make a new profile with a fake email and start all over. Not very user friendly
Robert Been commented
I agree that someone should receive a warning notice before they get banned automatically but I don’t agree with this guy’s statement “born as Nature intended” is clearly offensive - if he can’t see then perhaps he’s on the spectrum or maybe English is not his first language, or maybe he’s not well schooled in general. A less cringe worthy way to say what I think he’s trying to communicate might be “natural born male” - although I’m not quite sure why one would feel the need to state that about oneself when the thrust of his argument is that he should be allowed to state who he’s attracted to.
“M4M” communicates exactly who he is and what he’s looking for without prejudice or judgment.
Today after I logged out, I tried to log back in ten minutes later, but all of sudden, it says "something went wrong. If the problem persists, please contact customer support". I followed the troubleshooting steps, downloaded the most updated version, reinstalled it, tried to create a new profile, but I got stuck with those spam checking boxes. I guess my account may have been reported by someone as spam.
I am definitely not spam, because I just purchased an annual subscription last week. If someone reported me, maybe they just don't like the fact that I'm not interested in going out with them. Sometimes, people are jealous and evil.
I already sent an email to Grinder customer support. Please help me solve this issue as soon as possible, as I was actually talking to a few guys that have relationship potential. I would love to get my account back and resume those conversations.
I am totally up for this I just had my account banned right after I ended my extra subscription as if I need to pay to have my account active. That is so wrong and mess up this is not right!!!!!!
Scott Cook commented
Insane how easy it is to get banned everyone has pictures tags ect they grindr encourage us to choose 8 tags insane and it hurts had good friendship here lost them all
Donald Garretson commented
Many of the recent blocks are do to Grindr not allowing us to state our attractions, or especially who we are not attracted to. That is what I was banned for recently, and given a warning that I could be banned since apparently I'm not allowed to state my gender is what was as intended by Nature (basically since trans people seem to be phobic of those of us who are born in the correct body, we are not allowed to state we were born as Nature intended).
While Grindr states it is trying to provide a safe and inclusive place for all of us, its actions (bans) are targeted at those who are not attracted to certain niches like trans or other groups.
If many of us could control who we are attracted to, we would not continue to struggle with same sex attraction and the problems that come with it.
Grindr needs to ban moderators that are biased in any way and stop threatening to ban, or banning, those of us that are honest and truthful about ourselves and who we are attracted to.
Ingeniero A commented
I was banned almost a year ago and I still can't get my account back because a moderator made a mistake and banned my account. I have tried to get my account back but Grindr insists that I send a face photo, passport copy, and ID.
I will not send sensitive data. Grindr has been hacked in the past and I will never send my private information to their servers. The correct word is Abuse of Power.
A profile should be banned for a maximum of 1 week and not indefinitely. Block the profile (for a week) and delete the conversations. The whole process would be faster and more effective.
I can't create another account because Grindr also blocked my device.
There are also many rumors that moderators who work on Grindr have unlimited access and they can do whatever they want. Example: download private photos, unblock banned profiles (special treatment for their friends), etc.
Plesu Octavian commented
100% ABSOLUTELY AGREE! Well said. Same happened to me a last year…after using the app for a long time I finally decided to upgrade and subscribe. 3 days later all of a sudden my account was banned, with no warning nor explanation of any kind. I had not had any violations nor issues with the account prior to that. And worst of all I “lost/forcefully forfeited” my fresh payment after just 3 days of use. Had there been a warning out of courtesy for its members whom stayed loyal and also PAID, it would have been averted. I believe this is a fair and just request being made, a gesture of respect for the app followers.
Michael Kilmer commented
The same thing happen to me in Baton Rouge, I was banned for no apparent reason in able to talk to guys I have build relationships with for years. Just so happen a very nice trusting guy he and I exchanged cell numbers and I was able to get him to relay for me until I could find some help.
It’s amazing that this is still going on. They’ve said they completed it but nothing was.
I’d also like to add: grindr now blocks devices not email addresses so I can’t even start a new account to reconnect with anyone I’ve grown to trust nor maintain my support network I’d spent years forming.