5 results found

1. Private Photo Album

   Please add a private photo album option

   156 votes

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   8 comments  ·  XTRA/Unlimited  ·  Delete…  ·  Admin →
   completed  ·  Alice Hunsberger responded

   This exists now! Please enjoy. https://help.grindr.com/hc/en-us/articles/4414580688787-Albums

2. Know who visits our profile

   Have the option to check a list of the users who have visited our profiles.

   17,592 votes

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   completed  ·  390 comments  ·  XTRA/Unlimited  ·  Delete…  ·  Admin →

3. Getting UNBANNED must be faster - via live chat support or a 'second chance' feature

   Hi all,

   I just got banned while talking to a mate on Grindr. Out of the blue. No warning, no explanation, no nothing. This is all but ridiculous!
   I've been using the app for, I don't remember how long now - 6+ years maybe, as it's still not possible to check account creation date despite my feedback to Grindr on the subject months ago - and their system banned me in an instant as if I was using fake ID, advertising, selling, you name it bannable misconduct. Obviously, none of these apply. Yet no first or second warning, nothing at all - just a 'Your account has been banned for violating our Guidelines or Terms of Service' message while I was online and chatting.

   This said, I'd like to call for the introduction of a live chat service for users to be able to contact Grindr Support directly and in real time. Right now I'm not even sure whether my in-app report got sent or delivered, as there was no confirmation of any kind neither on-screen, nor via e-mail.
   Another suggestion would be the implementation of a 'Second Chance' option that allows offenders to avoid getting permanently banned until another violation. Often, as in my case (although, mind you, I still don't know why I got banned), mistakes do occur - be it on user or app's side - and having the ability to 'postpone' a ban until human Support has decided whether it was a genuine offence that deserved or a ban or a second chance, or it was a mistake due to automated measure in place to prevent abuse.

   My only and rather wild guess would be that I got banned for sending my mate a link to show him something. However, I've sent links before and there's never been an issue. I don't remember using an URL shortener though such as bit.do (as in this case). So, if this is what got me banned - a genuine, non-harmful link - I believe it would help many guys to know what EXACTLY is forbidden to send in a private (yeah, right - "private") message and what isn't. How was I even remotely supposed to know using this specific shortener could get me banned? Like, seriously!

   Hoping for your support on this, lads.

   Kind regards!

   Hi all,

   I just got banned while talking to a mate on Grindr. Out of the blue. No warning, no explanation, no nothing. This is all but ridiculous!
   I've been using the app for, I don't remember how long now - 6+ years maybe, as it's still not possible to check account creation date despite my feedback to Grindr on the subject months ago - and their system banned me in an instant as if I was using fake ID, advertising, selling, you name it bannable misconduct. Obviously, none of these apply. Yet no first or second warning, nothing at… more

   277 votes

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   352 comments  ·  XTRA/Unlimited  ·  Delete…  ·  Admin →
   completed  ·  Alice Hunsberger responded

   We now link directly to a help page and ban appeal form when you get banned. Moderators typically review and respond to ban appeals within 1-2 days.

4. Preferred Meeting Place

   Have the option to post preferred meeting place.
   - My Place
   - Your Place
   - Meet in Public
   - Car

   Allow users to edit their settings to show guys that have the preferred meeting place. This way guys who prefer to meet in public first can find other guys who also prefer to meet in public, guys who are looking to host can look for guys looking to travel and vice versa.

   571 votes

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   completed  ·  29 comments  ·  XTRA/Unlimited  ·  Delete…  ·  Admin →

5. Face Photo Filter

   Create a filter that allows us to only get messages from people who have their face clearly visible in their profile pic. Users should be able to indicate whether their face is visible or not when uploading a pic. The Grindr photo moderator should review and approve the face pic photo only if the users’ face is shown. This would prevent users from getting messages from users with no face pic. Of course guys with no face pic can still upload a photo but should not be able to send messages to guys who do not want to speak to other users with no face pic.

   Create a filter that allows us to only get messages from people who have their face clearly visible in their profile pic. Users should be able to indicate whether their face is visible or not when uploading a pic. The Grindr photo moderator should review and approve the face pic photo only if the users’ face is shown. This would prevent users from getting messages from users with no face pic. Of course guys with no face pic can still upload a photo but should not be able to send messages to guys who do not want to speak to… more

   706 votes

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   completed  ·  14 comments  ·  XTRA/Unlimited  ·  Delete…  ·  Admin →