Subject: Profile pictures not loading
Hello, I’m experiencing a technical issue where profile pictures are not loading and are only showing as grey placeholders. The issue appears to affect multiple profiles.
Could you please check if there is a technical problem with the service? Thank you.
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Sanchizes chinazes commented
Image loading issues in apps usually come down to one of three things: a CDN problem on the platform's side, a device-level caching issue, or a network configuration blocking certain hosts. The quickest diagnostic is testing on a different network — if images load on mobile data but not Wi-Fi, it's usually DNS or a firewall rule. If it's consistent across networks, clearing the app cache is the next step. If nothing local works, it's a server-side issue and reporting it with your device model and OS version helps them reproduce it. There's a discussion on https://thegolisimo.at about troubleshooting issues by isolating variables rather than guessing — the point about testing across networks was well-made. What have you tried?
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kamil adi commented
Ahoj