How does Grindr currently balance user safety, privacy, and fair enforcement when using automated or AI-assisted moderation systems to flag accounts, messages, or behavior?

In particular, how are false positives handled when users are restricted, shadow-banned, or permanently banned without clear explanations? Many users report losing access despite following the rules, and the lack of transparency makes it difficult to understand what went wrong or how to avoid future violations.

Is there (or will there be) a clearer appeal process that includes human review, specific feedback on which rule was triggered, and realistic response timelines? Additionally, how does Grindr ensure that moderation decisions are consistent across regions and not biased against certain communication styles, languages, or user groups?

More transparency around moderation logic, appeal outcomes, and user education would greatly improve trust in the platform. Are there any plans to address these concerns in future updates?
Admin: Snow Rider