Try practicing better customer service.
Since I signed up this account I have been trying to purchase a subscription. I continually get denied on my purchase request. I have tried using multiple bank cards, gift cards and try to charge the charges to my phone. I keep getting an error message saying that they can't process my request due to a hold on my account. Now here's the bad part. Whenever I search who's on the system I don't get a choice between 9 to 18 profiles to choose from. And the same profiles over and over. I'm trying to increase my visibility and in the same time trying to use the service to increase my options on who I may want to connect with. But I keep getting denied. I think it awfully cheap and dirty dealing of grinder to give a small amount of choices before you offer them the package that can't be bought that would allow them to increase their option by 600 profiles. I think you guys could afford to open the purse strings a little bit and to offer a few more choices than a simple 20 or 30 profiles constantly being repeated to choose from. I wish that someone from grinder would reach out to me to either solve my issue on obtaining the extra package that would allow me the 600 more profiles to choose from or offer more free profiles to choose from. I'm not even quite sure that I want to spend my money if you guys are going to be so cheap and can't see and not being fair to increase that visibility and not being able to obtain the package to resolve the issue. I mean why should i. It just shows this company is greedy out for the company only and doesn't appreciate the customers who want to buy more from Grindr but they won't let the finger to help you resolve an issue to you so. It is not very good customer service and I'm not quite sure I want to give my money to a a business who doesn't offer customer service first over everything else. I suggest you guys reevaluate either your package pricing or let go of the purse strings and give us a fair amount of profiles to choose from if we're unable to purchase an extended package. Thank you for your time reading this text. I hope that this issue can be resolved fairly.