Subscriptions not Working
I've been a paying subscriber for several years now, very few problems. Suddenly, the app keeps reverting to the free version, keeps showing me all the ads, doesn't give me the "Xtra" features I paid for. Tried the "restore purchase" function, it tells me it can't find a purchase to restore, yet if I check the Play Store subscription transactions it shows that I have an active subscription until the end of October. Customer service is worthless, they keep saying "Oh, we see you have a subscription, yay!" It's a bunch of crap.
5
votes
Anonymous
shared this idea
-
Added note - the "restore purchase" worked TEMPORARILY yesterday, but this morning I wake up to the free version of the app again.