Give warnings of any violation
After being a long-standing user of Grindr, making use of all it has to offer in a respectful and honest way, two days ago my account got randomly banned. No warning. My profile had not changed and in my mind did not overtly break the guidelines. I would like warnings on such drastic action please...as this would help users to rectify any unintentional violation of Grindr‘a rules or guidelines. Removing a users account immediately without warning wipes away the access to a supportive network of people that user has come to know and trust. It also isolates the user at a time when vulnerabilities are at their highest. In fact, in my case, it left me in potential danger as I was meeting with a person from the app and was on my way to meet them as my account got banned. I was traveling far to meet this trusted person. The removal of my account stopped me messaging this person. At that point, I was in a vulnerable position in an unknown place unable to seek help and reassurance from the grindr user I had come to trust. To my original point, please give warnings if a user inadvertently breaks the rules as simply removing them does not help anyone. Users need to know the errors in order to change behaviour whilst using the app.
Robert Been commented
I agree that someone should receive a warning notice before they get banned automatically but I don’t agree with this guy’s statement “born as Nature intended” is clearly offensive - if he can’t see then perhaps he’s on the spectrum or maybe English is not his first language, or maybe he’s not well schooled in general. A less cringe worthy way to say what I think he’s trying to communicate might be “natural born male” - although I’m not quite sure why one would feel the need to state that about oneself when the thrust of his argument is that he should be allowed to state who he’s attracted to.
“M4M” communicates exactly who he is and what he’s looking for without prejudice or judgment.
Please allow us to add certain words or phrases to an auto-ban/block feature. Phrases like '.com' or 'sugar baby' that are always in spam messages.
This would allow users to quickly adapt to the ever-changing spam landscape.
Christian Abad commented
And its very hard to sign up again always a response is registration error. And please action this problem thank you.
Team TOTS commented
admin should verify first before banning accnt. Anyone can report without evidence. So much crab mentality esp with they are neglected.
Nathan Jacksoff commented
It’s all in the title. If I didn’t know I was better than those woes I’d be hurt.
Today after I logged out, I tried to log back in ten minutes later, but all of sudden, it says "something went wrong. If the problem persists, please contact customer support". I followed the troubleshooting steps, downloaded the most updated version, reinstalled it, tried to create a new profile, but I got stuck with those spam checking boxes. I guess my account may have been reported by someone as spam.
I am definitely not spam, because I just purchased an annual subscription last week. If someone reported me, maybe they just don't like the fact that I'm not interested in going out with them. Sometimes, people are jealous and evil.
I already sent an email to Grinder customer support. Please help me solve this issue as soon as possible, as I was actually talking to a few guys that have relationship potential. I would love to get my account back and resume those conversations.
Joey Dunn commented
I'm beyond sick and tired of this f****** company banning me when I've done nothing wrong whatsoever my next step is to get a lawyer and a sue your company I'm sick and tired of your company doing this time and time again I've done nothing wrong I've done nothing more than any other person on this website does so cut the s*** reinstate me or the attorney general and my lawyer is going to be in touch with you just get it done have I made myself clear????(
Karl Jenzen Mista commented
Plsss Let me know to what can i do something to bring my account.. im just being banned for 8 months and i dont know what mistakes that i do..
I am totally up for this I just had my account banned right after I ended my extra subscription as if I need to pay to have my account active. That is so wrong and mess up this is not right!!!!!!
Scott Cook commented
Insane how easy it is to get banned everyone has pictures tags ect they grindr encourage us to choose 8 tags insane and it hurts had good friendship here lost them all
Pedro M Loures commented
Recebi uma notificação em que diz eu ter cometido assédio, não sei a que propósito a notificação, só pode ter sido pela minha foto de perfil. Nunca fui mal educado ou tratei mal alguém. Já fui mal tratado de todo o tipo de palavras mas as minhas respostas nunca foram de encontro às recebidas nem de ódio. Se não responder a certas mensagens de convite por não estar interessado, e a pessoa não saber aceitar um não . Isso é assédio?
A APP devia ter opção para responder quando recebemos essas notificações.
Um bem haja
Chris Novosel commented
Move to a time frame suspension instead of a permanent ban.
Christopher Ward commented
Am 8 banned?
MK Fawkes commented
Friendly tip: Don’t ban AI because why? Well you’ll see….. sigh***
Jacob Martin commented
Banning an account because of a provocative profile picture is entrapment.. you accepted the picture because it met the guidelines to your standards.. your guidelines change because some bitter person reported the picture? What about the other profiles that have then same taste in profile pictures??
Donald Garretson commented
Many of the recent blocks are do to Grindr not allowing us to state our attractions, or especially who we are not attracted to. That is what I was banned for recently, and given a warning that I could be banned since apparently I'm not allowed to state my gender is what was as intended by Nature (basically since trans people seem to be phobic of those of us who are born in the correct body, we are not allowed to state we were born as Nature intended).
While Grindr states it is trying to provide a safe and inclusive place for all of us, its actions (bans) are targeted at those who are not attracted to certain niches like trans or other groups.
If many of us could control who we are attracted to, we would not continue to struggle with same sex attraction and the problems that come with it.
Grindr needs to ban moderators that are biased in any way and stop threatening to ban, or banning, those of us that are honest and truthful about ourselves and who we are attracted to.
Prosperity Kez commented
There needs to be done form of warning before a device ban.
And stop hiding behind 'safety & privacy' as to why NOT to give any explanation.
Also stop saying you can appeal a ban.
To do that we need to know why the beam was thrust on us.
Just get told it's final. No explanation at all.
Cancelling accounts is one thing.. device ban.. rude.
Shin Mori commented
Please don'tban any others account with out knowing the raeson of any others or just by seeing one side of the person requesting you to ban us or reporting on us, please it's an humble request to the team to looking forward before banning to be done just please don't ban our accounts blinds
Joel Seymour commented
Ive been unnecessarily banned twice now and it seems to be a pretty frequent issue among the other posts like this one. If people are purposely trying to get people banned because they were turned down than a new algorithm should be in place to prevent this. These people should get notified the first time they do it but if they keep doing it why are they not getting banned? it seems to me like they're abusing the rules and shouldn't be able to do this or something should be in place to prevent this.
Im still waiting for someone to respond to my appeal, id very much like to be able to tell the guy my husband and i hooked up with 2 days ago that we didnt block him and to give him my number
Ingeniero A commented
I was banned almost a year ago and I still can't get my account back because a moderator made a mistake and banned my account. I have tried to get my account back but Grindr insists that I send a face photo, passport copy, and ID.
I will not send sensitive data. Grindr has been hacked in the past and I will never send my private information to their servers. The correct word is Abuse of Power.
A profile should be banned for a maximum of 1 week and not indefinitely. Block the profile (for a week) and delete the conversations. The whole process would be faster and more effective.
I can't create another account because Grindr also blocked my device.
There are also many rumors that moderators who work on Grindr have unlimited access and they can do whatever they want. Example: download private photos, unblock banned profiles (special treatment for their friends), etc.