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Hey,

Your support request #### has been updated.

Jay (Grindr Support)
Nov 22, 06:12 PST

Hello,

We're sorry for the inconvenience.

As previously written, we have reviewed your profile, and although we cannot release any details of the reports we received. We can confirm Grindr will not be removing the ban from the account in part for apparent account irregularity and as a security precaution. Spam is a major disruption to our Community Guidelines.

We’re so sorry to let you go and wish you the best.

Kind Regards, ⭐
Jay @ Grindr Support

Grindr User
Nov 21, 16:48 PST

I don’t thank you for your crummy response. Irregularities because I want to post the same photos that you allow other users to post. Your guidelines are NOT the same for everyone, if they were, you would really be suspending escorts, drug dealers, porn stars and what you deem worthy beautiful people to get their underwear or suggestive photos approved. Yes, I was trying to post photos where I was wearing exactly the same attire as other profiles. You have proved my point. I actually do appreciate the ban. Maybe you should update your algorithms in your next app version to stop the real scammers and use your human capital on better productive projects other than denying someone’s selfie in swimwear, indoors because god forbid... nobody does that.!. and then goes on to post it on a well known SEX site. Who is your staff kidding? Thanks Grindr! Your mission to provide a safe and secure space for your users anywhere to connect to and discover their world have succeeded! Glad a spam account, in your alleged words, could achieve that!

Jay (Grindr Support)
Nov 21, 08:44 PST

Hello,

Thanks for your response.

We certainly understand you’re pursuing obtaining more context behind the ban on your Grindr profile. It is our mission to provide a safe and secure space for our users anywhere to connect to and discover their world.

Before banning an account, we take many factors into consideration, ranging from public information displaying on your profile to the history of moderation actions onto your profile and the contents of the reports submitted by other users about your account.

Please review our Terms of Service, under section “Our Refusal Or Suspension Of Your Service”:
11.3 Grindr reserves the right to refuse or suspend access to any user, for any reason or no reason, and without any notice.

11.4 Grindr may terminate any User Account You have with the Grindr Services or Your use of the Grindr Services or any portion thereof, if Grindr believes that you have breached this Agreement, or for any other reason, in its sole discretion.

As previously written, we have reviewed your profile, and although we cannot release any details of the reports we received. We can confirm Grindr will not be removing the ban from the account in part for apparent account irregularity and as a security precaution. Spam is a major disruption to our Community Guidelines.

We’re so sorry to let you go and wish you the best.

Respectfully,⭐
Jay @ Grindr Support

Grindr User
Nov 21, 07:19 PST

What sort of spam activity? I’m a regular user and a real person. Not sure what I did, other than have regular communication with other users.

Jay (Grindr Support)
Nov 21, 07:15 PST

Hi there,

Thanks for contacting Grindr Support.

Our Review Team must ensure that all profile content adheres to Grindr’s Community Guidelines and treat every report very seriously.

Your profile has been reported for engaging in Spammy activity. Our Guidelines clearly state that Spamming is a no-go. Including attempts to solicit another user's personal information or prompting users to visit outside links.

I regret to inform you that the ban on your profile will not be lifted.

Sincerely,⭐
Jay @ Grindr Support

Grindr User
Nov 21, 07:14 PST

I was opening my account and a pop-up came up that It had been banned. Inquiring as to why and if my account can be reinstated.

Same problem here. Not only they banned permanently from grinder with no explanation or reason Grinder also ghosted me on Instagram so that all my comments are only visible to me and not to other users. They are taking this to another level.

They claim to stand up for discrimination..... you tell me.

OGM... So many reports in recent weeks, yet Grindr is doing nothing about it! That's really disappointing. Why would anyone would want to subscribe to their expensive extras if we could get banned indefinitely for doing nothing wrong?

@Everyone currently banned for no reason – don't settle for the first generic response you get, guys. Insist on being given a specific reason for your ban, so you can explain why it is actually wrong (automated) or plain made-up. Insist on seeing proof of your alleged offense. I personally got banned for something that wasn't even in the so called Guidelines, yet it took them 3 weeks to lift the ban.

Just happened to me sort of. Deleted my account. Decided to come back said I was banned.

Same happened to.me. they told me people reported me. Would not say what about but that I violated the guidelines or some ****. I know for a fact I never did that

How do I get unbanned from grindr

I just got banned for no reason as well. I don't talk to the immediate people in my area b/c, 1, I don't have to. 2. Its my account and I can chat with whomever I want to. That door swings both ways. I think someone reported me for no reason as I don't fight or argue with anyone on this app. I think it's really messed up that I've had the same account for 10 years with no issues, to be removed one morning without a warning or heads up. I've paid money throughout the years too. Unacceptable.

YES PLEASE
BANNING ACCOUNTS LIKE THIS IS EXTREMELY IRRATIONAL AND UNFAIR TO GUYS WHO ACTUALLY HAVEN'T DONE ANYTHING WRONG OR OFFENSIVE

My account got deactivate..plz help me to recover. No security breached I have done

Seriously The app is ****. I got banned for no reason other yjan the fact that i am uninterested in people in my area. Best thing is just to block folks u are not interested in before they hit you up otherwise they cry to Grindr when you ignore them.

My ex boyfriend is ocd and every Day he makes me blocked please help me

I was banned and have no clue why? Please help

I opened my Grindr this morning and was shocked seeing that I had been banned from the service which I used almost for 3 years.

Please re-activate my account, as I this was my only application to communicate with my friends on Grindr!

Hi sir/ma'am.im also banned on the Grindr.pleas kindly to reactivate my account again?.

Just got banned for no reason, grindr is ******* ****, waste of app space

Dear sir/madam my account has been banned by mistake can you please reactivate it back
Many thanks
Regards
Magd hasson

Yep, I got a new phone and was promptly banned out of nowhere last week myself and then quickly reinstated. AND then subsequently banned again—permanently—within 12 hours. I’m totally at a loss for this, as I know I did not violate either their ToS or CG.

But honestly the same local guys are on the other apps for the most part—and frankly the change in UI is welcome. Grindr—if not stale—has become bloated, and the tiered pricing has become ridiculous. If you’re not in a top 5 metro area, there’s no shame to try Scruff, Hornet, or Jack’d, etc. Their prices are more reasonable—if you want the upgrades—and at least 2 of the companies are US-based. (Why the **** are we sending our data and money to the Grindr? China isn’t exactly a leader on gay or human rights these days, and not too long ago the straight prez or ceo said he was personally against gay marriage).

It wouldn’t be such a tragedy if Grindr went the way of MySpace. In fact, gentlemen, I’d recommend we all support other apps in effort to make that a reality sooner than later. The only thing—with this surge of bans—that we should be embarrassed about, is how we let Grindr maintain it’s space in the market after Joel left.

I also just got banned for no apparent reason. Had the account for about 3 weeks now, I don’t engage in anything beyond the terms of service, I report spam bots and don’t post my own nudes or ask for them from others. Logged in after a couple hours offline, checked messages, all fine. Logged out. Logged back in about 10 mins later, new message from an old friend, send him a reply and then I was banned. A live chat to sort this stuff out when I know I’ve not engaged in anything wrong would be really helpful.

This is just crazy, first I was banned for ''Spam'', the guy who supported me ''steve'' says he checked personally and that I was going to be definitely banned, I'm not even sure how is it that they check this....... I ask for proof and nothing happened. I decided to create a new account and it also got banned after 1 day, this time I'm not even able to reach support and I get no answer.

Same as Mark in previous comments - got messages from a "dom" trying to get personal info, answered in frustration until I realized it was a spambot, next thing I know I'm banned. This happened five days ago, I contacted support, still no answer, and I'm losing hope I'm ever going to get one. I find it disheartening, especially since in the last years I did my best to match the great flaws of the app - persistent ads, unreasonable paywall, app overrun by bots, and in general an environment that doesn't promote "healthy" interactions (other dating apps are way better in letting users show their best self) - with all the patience, kindness and friendliness I could find. It's just not decent.

Addendum: it goes without saying that, considered the careless attitude of grindr towards spambots, this comment was posted with a guerrilla mail address. Feeling real bitter tonight.