Have a way to filter out bots solicitation and scams
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Anonymous
commented
I keep getting banned!!!!!! THREE times in a week, and I’ve done nothing wrong! I’ve been using grindr since the beginning, through all your bugs, but this is about it for me! Thanks for ********.
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Anonymous commented
Please, we need help in our Country with the Drug Dealers and Thiefs!!!
Is there a chance that people of our Country, can Be a moderator by city for example? This will come very handy for the USA Staff, because with Local Moderators, we can have a better control of this situations that all the Grindr Users (Im a Fan of it too ) have..
Yo see pages and pages of drugs dealers and thiefs..and a little tiny amount a users that are searching for hookup, meeting somebody, etc..
Help Us Please!! -
Wayne
commented
Literally, 4th time this week my profile has been banned. Being black in this super white city comes with constantly being trolled, sadly I'm used to it. My brethren gays calling me the n-word and reporting my profile for no reason is a regular thing here. I go through the limited channels of communication provided and my experiences are not taken seriously or blown off. I had a meditation pic rejected, yet there are drug dealers and prostitutes with half naked pics. Y'all win. I won't be back
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Anonymous
commented
Can you please un ban my account
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Camio Garcia
commented
Inhabilitaron mi cuenta, pero no sé qué pasó. Apareció un mensaje informándome que violé los Términos y condiciones, pero no dice cuál.
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Anonymous
commented
My account suddenly banned may I know reason
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David H.
commented
Totally agree on this entire topic. I posted a different feature request with a different solution that would be frictionless to authentic users and better at preventing fake and illegal profiles. Please see it and up vote so Grindr will get it in their backlog!
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Anonymous
commented
I am blocked all of sudden. Although i did not abused anyone nor send vulgar stuff.
Please tell me the reason fir this
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Anonymous
commented
very good
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Cristian
commented
Não. Vai ser uma grande falta de respeito com quem é discreto e fora que vocês vão perder grande maioria dos usuário de países mais conservador inclusive aqui no Brazil um dos países que mais usa Grindr. Tem problema de fake? Simples, o usuário mesmo é só pedir a verificação por meio de algum chat individual e fim de papo. Caso vocês insistem com essa ideia de foto verificada ja cancelo minha assinatura e se preparem para perder milhares de assinaturas
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Koala Bare
commented
I am constantly asked for "reward". I am guessing its a solicitation for *** in payment of money and I have been asked to buy drugs for peopler (mostly methamphetamine). Besides being annoyed by these people the illegality of *** solicitation under the law in all Australian jurisdictions is irrelevant to these people. I would suggest a reminder at logon that solicitation is illegal and users will be referred to law enforcement.
Plus, stop people fishing for interest in incest on this site. I have a message of that kind a couple of days ago. Pedophila is a hot issue in Australia. I am not letting it go and reporting this site to Australian Federal Police.
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David H.
commented
I see feature requests for account validation / authentication with votes of well over 12k in this forum alone. This is clearly the utmost importance to your users.
I believe we have a lot of low hanging fruit to weed out the noise accounts (fake, spam, solicitation, dangerous, etc.) leaving a grid users can count on as clean, real, accurately represented people and have confidence that Grindr support has the tools necessary to step in and help when necessary.
That being said, I recommend the use of MAC and IP addresses to help improve the experience around this issue. Phone and email are easily created for free and are small points of friction for those creating fake or fraudulent accounts. They also offer little to no traceability for enforcement of legal action where necessary.
While IP addresses may be proxied, requiring exposure (to get around VPN protections) will at least help authorities trace the IP to ISP of origin and take appropriate action from there.
MAC addresses do not currently have a way to be altered or proxied. If Grindr requires access / systematic disclosure of each device that logs into the platform and associates it [them] with the IPs and email addresses, this creates a significantly stronger reliability of authentication / know your customer chain. I would suggest MAC be [part of] an account's UPK. At minimum, this would require banned people to purchase new devices if they intend to create new accounts before their ban expires, something I believe to be a large and costly deterant. This would also require that virtual devices may not be used to access the Grindr platform in production. Being a systematic step, user experience should not be impacted except in cases where they attempt to block their MAC and/or IP. Little to no new friction.
I think this is the best option we currently have to limit banned people from re-entering the platform. Equally as important, impersonation where nudity is involved and/or a minor is illegal in many locations. MAC plus IP would be a significant help to authorities to track down the person behind the account for appropriate action.
Additionally, this does provide broader user analytics in the form of a user view across all their accounts, devices, and access points / locations - better targeted marketing (and more) for you :-)
Another feature request of importance in the same domain of topic: I have become a pro at spotting fake accounts at a quick glance. If a human can do that, a machine can do...often better. I recommend implementation of ML to both identify potential fake / impersonation accounts and accounts not compliant with legal [EULA and T&Cs] conditions. Use cases include a basic MVP of accounts where words have capital Ts not as the first letter of a word which most often represents the solicitation or elicitation of "Tina" aka crystal methamphetamine, links to other sites for **** spam, the word "purchase"; to more advanced cases such as integrating with Google's image search API to identify potential celebrity / well-known persons being impersonated in the account before they go live and many, many more cases. Combining ML and the user reports to feed into it's nueral network for new pattern potentials work collaboratively for a significantly more powerful and efficient solution. Identified potentials could then be submitted for review by your operational staff and flow downstream in the existing process for action.
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Anonymous
commented
When you go to send a picture to someone in a chat, after clicking on the camera button to show "my photos", it would be great to be able to preview the entire photo before sending it. Maybe a long tap? The square previews don't always show enough of the picture to know what is in it.
Also, we should be able to rearrange the photos, in the "my photos" collection. That way, you can put pics you use most up at the top or group them together by what's in the pics.
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Suriya
commented
Completly unecessary some pepole may not have photo I.d then what it would create way to many problems for People who are actually of age
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Anonymous
commented
My account got banned I haven’t crossed any illegal activities as mentioned here
I need specific reason for my account gets banned -
Anonymous
commented
I’m am a Grindr user for more than 10 years, sometimes I subscribed. The reason I’m writing is that adds are so invasive than ever, abusive in many cases. You pay much attention in moderate profile photos while drug dealers openly operate through the application, including *** services. Please cut the “taps” off make optional and stop invasive adds, as I need to close them twice to acces the app. Thanks
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vk
commented
What an absolute joke this app is. I must report tens of profiles a day for being obvious scam accounts. Some of them, they don't even ban. I reported one today. 8 hours later, it's still there. I report AGAIN and few moments later THEY ACTUALLY BAN ME. WTF??
This wasn't even a questionable profile. It's obvious it's a bot and they clearly said in chat to visit some site to get the "LGBTQ ID" lol. Absolutely ridiculous and these idiots won't reply to my ticket.
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Anonymous
commented
This app has become nearly unusable, I opened it 5 times today, 5 times I had to report a spam account and block it too. Grindr is not taking any action to solve this, so only one thing to do, stop using it, in favour of other applications. I'm leaving a bad review in the Google Play Store too, so new users are well informed. I suggest you do the same, and only update it after Grindr took serious action to make their platform honest. (IE: Keep bots, fakers, catfishes,... off it)
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Anonymous
commented
Banned from your app without any reason or substation! Please! This is a crazy inconsistency! Why was I banned? No reason given; no opportunity for an explanation or defense? Can any user ask to have another user banned? If this is how this app works, then I am much better without it in my life! I am NO *** worker nor a drug addict, whom you allow on your site! Awful !
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John Doe
commented
@Igor that's a very stupid idea