I have been asking for a problem over my block list (which appears to be empty) for months - yes MONTHS! I have contacted support so many times. I now get no replies to my very polite requests. I am not abusive or rude. However, I’m paying full price and deserve a response and action. There needs to be a proper complaints procedure. Someone is not doing their job and are hiding behind the app. It’s time for a review as to how to make the whole Grindr experience better for customers.