Before banning someone's account, at least give a warning and then lock without deleting the account so that it can be restored. Then give the reason and evidence why you banned the account and when someone asks for an appeal, let more people decide about the ban and ban it only if the majority decides, say how long it will remain banned... Everyone has a bad day, does something wrong, sometimes it is banned for no real reason, people who are LGBT is difficult and hard to meet someone and this application is the only option for some and you ban their account and it has serious consequences when you can't meet a person anywhere, it causes anxiety for some, or something worse with such decisions there should also be a conscience instead of just saying we banned you and that's it.