The ban procedure impacts people lives and it’s taken too lightly, whilst limited support is provided.
Dear @Grindr, I am writing to you with a heavy heart and great sadness. As a member of the LGBTQ+ community, I have been a loyal user of Grindr for over 10 years. The app has been an integral part of my life and has allowed me to connect with like-minded people and form meaningful connections.
However, I was devastated to find out that my account has been banned without any explanation or warning. It has been several days since I last used the app, and I was simply trying to log in to check it when I found out about the ban. Losing access to Grindr has left me feeling disconnected from the community I hold so dear.
What saddens me the most is that I have lost all contact with people I have met through the app over the years. These were real connections that I cherished, and it breaks my heart that I can no longer reach out to them. As a member of the LGBTQ+ community, I rely on apps like Grindr to feel heard, seen, and secure.
I kindly request that you look into case like this and help people regain access to their account. I understand that mistakes can happen, but it seems a lot of ban are pure automation for users who have always respected and abided by the community guidelines.
Thank you for your time and consideration. I hope that this will be heard and that, together, we will all be able to resolve this issue and continue to build a safe and supportive community on Grindr.