There needs to be a better way about appealing bans. You should tell the user why they have been banned.

I’ve just received a ban and I’ve been on gridnr for over 10 years on/off and I’ve never done anything. I’ve contacted Grindr regarding the only very small possibility (created another account) and I’ve received no response. That was two days ago. There needs to be a better way of contacting Grindr directly?