I want to be able to put my chats with people into groups or categories, for easy access and better organization. For example, people I talk to frequently in one group. People who I've tried to talk to but don't respond or are not interested in another - so that if I pull up their profile later and want to chat with them, I can see I've already tried and won't bother again. There's a lot of those types of chats, so sometimes I lose a good chat in the midst of them all. I'd like to be able to put chats/people into groups.