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Steve

← Grindr Feature Suggestions

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  1. Have a way to filter out bots solicitation and scams

    25,047 votes

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    2823 comments  ·  Grindr Feedback  ·  Admin →
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    Steve commented  · 

    Here...

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    Steve commented  · 

    The “contact us here” link in your Help section DOES NOT WORK!!!

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    Steve commented  · 

    Paying for Unlimited and renewing subscription but not getting the unlimited features for 3 days now, And then there is non existent customer service, so no way to find out what is going on. I have to tolerate the Ads, but really the App is not worth using unless you pay!!! Fix this or give customers a way to contact you to get what we are paying for!
    Also lost all contacts and chats - not sure why I pay for this App but it’s useless unless you do. I’ve been a paying customer for 10 years, yet you can’t get this App right. You have the largest gay market and we are stuck with you guys. Shame you don’t care about your customers.

    I also got a Ban too from posting a profile photo and then cropping the size and reposting it - was told I was spamming people, which was not true - And had to start a new account, losing all my contacts and chats

    The whole point of this App is to meet guys, and chat with them - You make it easy for so many guys to to not have a set profile with a name and not be accountable for their treatment of others and then we lose contacts if those men we spend hours and weeks finding that are actually worth talking to!
    It is frustrating and makes me sick to have to pay to try find those men for a second time all over again. And that I don’t have their chats I have paid money to find.
    I know you legally disclaim any responsibility, but how about customer satisfaction and giving us a product that works for the amount of money we pay!
    Very frustrated
    But I doubt you care
    Please prove me wrong!

    There are thousands of men with lost chats, and banned accounts for no reason!
    The LGBTQ COMMUNITY DESERVES WAY BETTER!

    And please give me the Unlimited features I am paying for!!! SMH

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