Jezebel
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An error occurred while saving the comment Jezebel commentedIn what legal world does banning a device, not an email but a device ID legal? When people erase the app and expect their details to be removed, in this case they are not. To keep record of the device ID is to go against the ability for people to have their data erased by choice.
On the topic of banning, there are many vindictive accounts on this app who for receiving rejection will submit a complaint. Yet this app has no issue with spammers, escorts, minors, or those trying desperately to get you to converse off the app.. Or what about the sex shaming, fat discrimination, racial discrimination that occurs ? Maybe ban certain words app wide like racial slurs.. What kind of system is this?
I suggest releasing your Device ID ban and beefing up your verification systems. You cannot be banning paying long standing accounts, or new accounts, etc becuase of an misunderstanding or indiscretion.
Bullying is bad, *** shaming is bad, but impersonation? This app is for communicating, it's not a *** guarantee or given. How are impersonated accounts any worse than blank profiles.. Most of the time people are only in it for the chat or the pics and then boom.. blocked or no response. No one owes anyone anything on this app. It's solely for communication and anything more is up to the individuals themselves.. There are legitimate accounts that lead others on or take advantage of others without the mask of a fake picture yet they remain unscathed.
Treat your clients with respect who have built up the company to the juggernaut it is. Hire new customer service teams, perhaps remotely due to Covid that can work through these requests.. Maybe do an OKcupid and allow certain accounts to play moderator and assist in the process of policing accounts prior to any corporate decisions.
Unban the Device ID's.. It's ludicrous that people are being punished then Stonewalled for their device's eternity over what amounts to broken feelings.
In light of the atrocious permanent telephone number/device ID Banning epidemic, why don't the app do something beneficial for the users at large:
Like Tiktok where one can set word filters for comments, set an app wide filter for hate words and racial slurs across all races: Black, White, Hispanic, Jewish, Arabic, Asian, Irish.. etc.. Users will no longer be able to type out those hateful slurs in messages or use them in their profiles.
Just find a list of every hate word that exists for any version of human/religion/race/ethnicity/sexuality and Ban them all so that hate can no longer occur.